Employment Opportunities

Furniture Bank of Central Ohio | Mover/Driver

Looking for furniture movers/drivers with a valid driver’s license who have excellent customer service and is able to transport furniture.

Responsibilities include interacting with clients and donors as well as loading, unloading, and driving a 16ft box trucks.

Work schedule is Monday – Friday first shift. Full-time position preferred but open to part-time position. Up to $16/hr and weekly pay. No experience required!

Full Driver Job Description

Job Type: Full-time

Salary: Up to $16.00/hour (up to $33,280 per year)

Requirements: Valid Driver License with no moving violations (CDL not required).

GENERAL DESCRIPTION OF POSITION
This position requires excellent customer service and is responsible for all aspects of delivering furniture including loading, unloading, and driving of 16? box trucks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Must complete 90 days prior to advancement or have equivalent experience.
• Delivers furniture to Client’s homes, both inside and curbside as required within committed time frames, as well as bulk deliveries to other furniture banks and social service agencies as required.
• Lift, carry, and load furniture weighing up to 100 pounds, onto box trucks for transport to and from donor and client locations including up and down stairs.
• Drive company vehicles including up to 16-foot box trucks in a safe and courteous manner.
• Possess /Maintain a clean driving record.
• Re-stock, clean and organize the Client Warehouse, Showroom, as well as cross-docking of trucks and operation of replenishment runs.
• Answer questions for Clients, Case Managers, and partner agencies in a courteous and professional manner; helping them resolve issues when needed. Communicate with supervisors and Customer Service in difficult situations, when help is needed, and to provide status as requested.
• Complete daily paperwork including receipts, deliveries, and inventory transfers in a complete, legible, and timely manner.
• Work in a team environment towards common goals. Direct day laborers to complete assignments safely and efficiently, as needed.
• Assist clients with furniture selections and “walk-in” donations as directed.
• Operate material handling equipment, occasional forklift use.
• Transfer of items between locations
• Exposure to Driver II job duties in preparation for advancement.

Perform any other related duties as required or assigned.

Pay Rate: $46-54,000 per year

Department: Retail

Employment Category: Exempt

Reports to: Director of Retail Operations

Location: 1217 N Memorial Dr, Lancaster, OH

General Position Description:

In the Resale Store Manager Role, you will be responsible for establishing and maintaining high levels of customer, staff, and donor satisfaction across all parts of the store. Your role involves strategically developing plans for store growth, staff retention, and ensuring effective communication amongst the manager team. Collaborate with the Assistant Manager(s) and Director of Retail to ensure all parts of the store team are communicating with one another. Work together to set clear daily, weekly, monthly, and yearly expectations. This role is directly responsible for communication across internal teams, managing the store budget, and creating a positive atmosphere for staff, donors, and customers.

This role specifically will be responsible for assisting and overseeing the opening of our Newark location in conjunction with the Director of Retail Operations. Training will be provided at our 2165 Morse Road (Columbus) and 311 Deo Dr (Newark) locations.

Key Responsibilities:

• Foster and take lead on creating a collaborative work environment among management and the store team.
• Establish a customer base in the Newark community.
• Meet or exceed sales goals.
• Handle or assist with staff and customer issues when escalated.
• Ensure communication between management team and Client Coordinator.
• Work with Director of Retail and Development team on marketing plan to increase foot traffic and sales. Including but not limited to email marketing, social media, community events and outreach, and other opportunities that may come along.
• Conduct periodic customer and donor surveys to assess quality of customer service.
• Manage the overall store budget and work with other managers to ensure budgetary guidelines are being followed.
• Collaborate with the leadership team to develop marketing, sales, promotion, merchandising, and new product strategies.
• Stay up to date on industry trends and other similar stores in the area to keep pricing and inventory relevant.
• Provide both positive feedback and opportunities for improvement to team members.
• Ensure staff is scheduled to lead volunteer groups when necessary.
• Conduct monthly inventory counts for Dahdoul and other purchased products.
• Conduct random audits of the safe and cash balances to ensure proper money handling.
• Take the lead on training new team members.
• Find and execute ways to engage in the community.
• Ensure safe and clean work environment for staff.
• Fulfill other duties as assigned.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Qualifications:

• Previous management experience; preferably in a thrift or resale setting
• Strong leadership and interpersonal skills
• Proven ability to meet sales goals and manage store operations
• Excellent customer service and relationship-building skills
• Knowledge of merchandising, inventory management, and marketing
• Budget management
• Ability to work full-time; including some evenings and weekends